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Privacy Policy

Last updated: January 2026

1. Introduction

Protea Machine Tools ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at proteamachinetools.com or contact us through our various communication channels.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you contact us through our contact form or email, we may collect:

  • Name
  • Email address
  • Company name
  • Message content

Automatically Collected Data

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations

4. Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

6. Your Rights

Under the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Contact Us Page